Last updated: 20 August 2026

These Terms & Conditions govern your use of the Vital Thrive website and any enquiries, purchases or services made through Vital Thrive.

By using this website, you agree to these Terms & Conditions. Please read them carefully before placing an order or submitting an enquiry.

1. About Vital Thrive

Vital Thrive operates this website to provide information about our business, products and services.

For questions regarding these Terms & Conditions, please contact:

Email: vitalthrive@outlook.com

2. Website Information

We aim to ensure that information displayed on our website is accurate and kept up to date.

However, information may occasionally contain errors or become outdated. We reserve the right to correct information and make changes to the website where appropriate.

Product images are provided for illustrative purposes. Packaging and presentation may occasionally vary.

3. Research Products

Where a product is expressly described as being supplied for research purposes only, it is not being supplied or promoted for human consumption, self-administration, diagnosis, treatment, cure or prevention of disease.

Research information displayed on our website is provided for informational purposes and should not be interpreted as medical advice or as establishing that a particular Vital Thrive product will produce the results reported in a published study.

Customers are responsible for ensuring that products are purchased, handled and used in accordance with applicable laws and their stated intended purpose.

4. Medical Information

Information provided on this website does not constitute medical advice.

Do not use information from Vital Thrive as a substitute for advice, diagnosis or treatment from an appropriately qualified healthcare professional.

If you have questions concerning your health, medication or treatment, contact an appropriate healthcare professional.

5. Product Availability

All products are subject to availability.

We reserve the right to change or discontinue products and to correct errors relating to availability or product information.

Submitting an enquiry does not guarantee product availability or acceptance of an order.

6. Prices

Prices displayed or quoted by Vital Thrive may change from time to time.

The applicable price will be communicated before an order is accepted.

Any applicable delivery charges will be communicated before completion of the order.

7. Orders

Where ordering is available, submitting an order or enquiry does not necessarily mean that we have accepted it.

We reserve the right to decline or cancel an order where reasonably necessary, including where a product is unavailable, information or pricing is incorrect, payment cannot be verified, or fulfilling the order would breach applicable law or our policies.

If payment has already been collected for an order that we subsequently cannot fulfil, an appropriate refund will be provided.

8. Delivery

Delivery estimates are provided in good faith but are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by couriers, weekends, bank holidays, weather and other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate delivery information.

Please see our Delivery Information page for further details.

9. Damaged, Incorrect or Missing Orders

If your order arrives damaged, incorrect or incomplete, please contact us as soon as reasonably possible and provide your order information and, where appropriate, photographs showing the issue.

We will investigate the matter and provide an appropriate remedy where required.

10. Returns, Cancellations & Refunds

Your cancellation, return and refund rights depend on the circumstances of the purchase and applicable UK consumer law.

Nothing in these Terms & Conditions excludes or restricts statutory rights that cannot legally be excluded.

Certain products may have restrictions on returns after opening or where a legally recognised exemption applies, but such restrictions do not affect your rights where goods are faulty, damaged, misdescribed or otherwise do not conform to the contract.

Please see our Returns & Refunds Policy for further information.

11. Intellectual Property

Unless otherwise stated, the Vital Thrive name, branding, website design, graphics, written content and other original materials appearing on this website belong to Vital Thrive or are used with appropriate permission.

They must not be copied, reproduced, distributed or used commercially without permission where protected by applicable intellectual-property rights.

12. Third-Party Links

Our website may contain links to third-party websites.

Vital Thrive is not responsible for the content, availability, security or privacy practices of third-party websites. Visiting external websites is at your own discretion.

13. Privacy & Cookies

We process personal information in accordance with our Privacy Policy.

Our website may also use cookies and similar technologies as described in our Cookie Policy.

Please review these policies for further information.

14. Website Availability

We aim to keep our website available and functioning correctly, but we cannot guarantee uninterrupted or error-free access.

We may temporarily suspend or modify parts of the website for maintenance, security or other operational reasons.

15. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable consumer law.

Subject to those protections, Vital Thrive will not be responsible for losses that were not reasonably foreseeable or for losses arising from misuse of products contrary to their stated intended purpose.

16. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our website, services, business practices or legal requirements.

The latest version will be published on this page together with the date it was last updated.

17. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory rights you have under the law applicable to you as a consumer.

18. Contact

If you have questions about these Terms & Conditions, please contact:

Vital Thrive
Email: vitalthrive@outlook.com